Terms & Conditions
Last Updated: August 2026
These Terms & Conditions govern the purchase and use of online training provided through The Compliance Classroom.
By purchasing a licence, creating an account or accessing our training, you agree to these Terms & Conditions. Where a School & Organisation Licence is purchased, the School & Organisation Licence Agreement also applies as set out below.
1. About The Compliance Classroom
The Compliance Classroom provides online compliance training designed specifically for UK education settings and their staff.
Our training is intended to support education organisations in providing accessible, relevant and practical staff training. It does not replace an organisation’s own policies, procedures, risk assessments, professional advice or statutory responsibilities.
For enquiries, please contact:
The Compliance Classroom
Email: [email protected]
2. Our Training Suite
The Compliance Classroom provides access to the Core Compliance Training Suite, a growing suite of online compliance training courses developed for education settings.
The courses included within the suite may change and develop over time as new training is introduced or existing training is updated.
Details of the courses currently included are published on our website.
Unless expressly stated otherwise, purchasing access to the Core Compliance Training Suite provides access to the courses included within the applicable licence rather than ownership of individual courses or course materials.
3. Licence Options
The Compliance Classroom offers licence options for individual learners and education organisations of different sizes.
The number of learner places included within each licence is clearly stated on the relevant product or pricing page at the time of purchase.
Organisations requiring more learner places than are available through our standard licence options should contact us to discuss their requirements.
A licence may only be used for the number of learners included within the licence purchased.
4. School & Organisation Licences
Team and organisational licences are intended for use by the purchasing education setting, organisation or other named customer.
Where a licence is purchased on behalf of an organisation, the purchase and use of that licence is also subject to our School & Organisation Licence Agreement.
By purchasing an organisational licence, the purchaser confirms that they are authorised to make the purchase on behalf of the relevant organisation and agrees that the organisation will comply with the School & Organisation Licence Agreement.
The School & Organisation Licence Agreement forms part of the terms applying to organisational licences and should be read before completing a purchase.
Read the School & Organisation Licence Agreement
An organisational licence may only be used by the organisation or other named customer for which it was purchased and must not be shared with another organisation or separate legal entity unless this has been expressly agreed with The Compliance Classroom.
Where an organisation operates multiple settings, sites or separate establishments, a separate or tailored licence may be required. Please contact The Compliance Classroom if you are unsure which licence is appropriate.
5. Learner Accounts
Each learner must use their own individual account.
Login details must not be shared between learners.
Organisations must ensure that learner information supplied to The Compliance Classroom is accurate and that accounts are created only for individuals authorised to access training under their licence.
The Compliance Classroom reserves the right to suspend accounts where there is reasonable evidence of account sharing, unauthorised access, misuse or an attempt to exceed the purchased learner allocation.
6. Organisation Administrators
Organisations purchasing team or organisational licences may nominate one or more authorised training administrators.
Depending on the functionality available within the platform and the applicable licence, authorised administrators may be able to:
- add or manage learners;
- view learner enrolment;
- monitor course progress;
- view assessment and completion information;
- access training reports; and
- manage training activity for their organisation.
Administrators are responsible for maintaining the confidentiality and security of their login credentials.
Administrators must only access learner information where they are authorised to do so and for legitimate organisational purposes.
Administrators must not share their administrator login credentials with other individuals.
7. Adding And Managing Learners
Learners may be added to an organisational licence up to the maximum number of learner places included within the purchased licence.
Each learner place is intended for an individual authorised learner and learner accounts must not be shared between multiple individuals.
The ability to add, remove, replace or manage learners will depend on the administration functionality provided with the applicable licence.
Completed training records may remain associated with the original learner for record-keeping, audit and certification purposes in accordance with our Data Retention Policy.
The Compliance Classroom may apply reasonable restrictions where learner management functionality is used in a way intended to circumvent the purchased licence allocation.
8. Course Access
Access to training is provided electronically through The Compliance Classroom website.
Learners require:
- a suitable internet connection;
- a compatible web browser;
- an individual account; and
- a valid email address where account or password communications are required.
Customers are responsible for ensuring that their own devices, networks and organisational security arrangements permit access to the platform.
9. Assessments And Certificates
Courses may include knowledge assessments.
Where a certificate is offered, learners must meet the completion requirements specified for that course before a certificate is issued.
Certificates confirm completion of the relevant Compliance Classroom training. They do not constitute a professional qualification, licence to practise or independent course accreditation unless expressly stated on the relevant course.
The Compliance Classroom is an Approved CPD Provider. Provider approval should not be interpreted as confirmation that every individual course is independently CPD accredited unless this is expressly stated for that course.
Organisations remain responsible for determining whether a course is appropriate for their particular training and compliance requirements.
10. Course Content
We take reasonable care to ensure our training is accurate, relevant and up to date at the time of publication.
Legislation, guidance and recognised good practice may change.
We may therefore update, amend or replace course content where reasonably necessary to maintain accuracy, relevance, accessibility or quality.
Minor changes to course content do not create an automatic entitlement to a refund.
11. New Courses And Updates
Where a licence is advertised as including new courses added to the Core Compliance Training Suite, this means courses made generally available by The Compliance Classroom within the scope of that licence during the applicable access period.
We do not guarantee that a particular number of new courses will be released within any specified period unless expressly agreed in writing.
12. Prices And Payment
Current prices and available licence sizes are displayed on our website.
Prices applicable to an order will be shown before payment is completed.
Any applicable taxes will be displayed or handled in accordance with relevant requirements.
Access may be withheld until payment has been successfully received or an alternative payment arrangement has been expressly agreed with The Compliance Classroom.
13. Order Confirmation And Account Setup
Following a successful order, customers will receive an order confirmation.
For organisational licences, additional account or administrator setup may be required before learner access becomes available.
Where additional setup is required, The Compliance Classroom will provide information about accessing and allocating learner accounts.
Customers are responsible for providing accurate contact and account information during the purchase and setup process.
14. Cancellation And Refunds
Any statutory cancellation or refund rights that apply to a customer are not affected by these Terms.
Different rights may apply depending on whether a purchase is made by an individual acting as a consumer or by an organisation acting for business or professional purposes.
Where applicable law provides a cancellation period for digital content or services, customers will be provided with the information required by law.
Where a customer expressly requests immediate access to digital content or training during a statutory cancellation period, this may affect their right to cancel once access or performance has begun, subject to applicable law.
Requests for cancellation or refunds should be made to:
The Compliance Classroom
Email: [email protected]
Nothing in these Terms excludes or limits rights that cannot lawfully be excluded.
15. Availability Of The Platform
We aim to provide a reliable online training service but cannot guarantee uninterrupted or error-free availability.
Access may occasionally be interrupted due to:
- maintenance;
- updates;
- hosting or infrastructure issues;
- security measures;
- technical faults; or
- circumstances outside our reasonable control.
Where reasonably possible, we will seek to minimise disruption.
16. Intellectual Property
All training content provided through The Compliance Classroom, including course text, graphics, assessments, videos, activities, downloadable materials, branding and course design, is protected by applicable intellectual property rights.
Purchasing a licence grants a limited right to access and use the training for authorised learners.
Unless expressly permitted in writing, customers and learners must not:
- copy or reproduce course content;
- distribute course materials;
- record or republish training;
- share course content with unauthorised users;
- sell or sublicense access;
- remove copyright or branding notices; or
- use the materials to create competing training products.
17. Acceptable Use
Users must not deliberately attempt to:
- gain unauthorised access to the platform;
- interfere with the security or operation of the website;
- access another organisation’s information;
- introduce malicious code;
- scrape or systematically extract course content;
- manipulate training records or assessments; or
- use the service unlawfully.
Serious misuse may result in account suspension or termination.
18. Data Protection And Privacy
Personal information is handled in accordance with our Privacy Notice.
Where The Compliance Classroom processes learner information on behalf of an education setting or other organisation, that processing is also subject to our Data Processing Agreement, where applicable.
Further information about how personal information is handled is available in our:
Our use of cookies and similar technologies is explained in our Cookie Policy.
Where a visitor contacts us through our website contact form, the information they provide is used to respond to their enquiry and handled in accordance with our Privacy Notice.
Our contact form requires users to acknowledge the Privacy Notice before submitting an enquiry. This acknowledgement relates to handling the information submitted through the form and is not consent to receive marketing communications.
Consent to optional cookies and analytics is managed separately through our cookie controls and is not a condition of accepting these Terms & Conditions.
We do not treat a training purchase, account registration, contact-form submission or acceptance of these Terms as consent to receive optional marketing communications.
19. Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
The Compliance Classroom provides training and educational information. Responsibility for implementing appropriate policies, procedures, risk assessments, supervision and workplace controls remains with the relevant organisation.
Our training should not be treated as a substitute for setting-specific professional, legal, medical, health and safety or other specialist advice where such advice is required.
20. Ending Or Suspending Access
We may suspend or terminate access where there is a serious or persistent breach of these Terms, including:
- unauthorised account sharing;
- misuse of the platform;
- attempts to access another organisation’s information;
- security threats;
- attempts to circumvent licence restrictions; or
- non-payment.
Where appropriate and reasonably practicable, we will provide the customer with an opportunity to resolve a breach before terminating access.
Any cancellation or termination provisions will be applied fairly and will not affect statutory rights.
21. Changes To These Terms
We may update these Terms where necessary to reflect changes to our services, technology, legal requirements or business operations.
The current version will be published on our website.
Material changes affecting an active organisational licence will be communicated where appropriate.
22. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory rights or jurisdiction available to consumers under applicable law.
23. Contact Us
Questions about these Terms should be sent to:
The Compliance Classroom
Email: [email protected]