School & Organisation Licence Agreement

Last Updated: 23 August 2026

This School & Organisation Licence Agreement (“Agreement”) is between:

(1) The Compliance Classroom Ltd, a company registered in England and Wales (“The Compliance Classroom”, “we”, “us” or “our”); and

(2) the education setting, educational organisation or other organisation purchasing or otherwise entering into an organisational licence with The Compliance Classroom (“the Organisation”, “you” or “your”).

Together, the parties are referred to as “the Parties”.

This Agreement sets out the terms on which The Compliance Classroom provides organisational access to its online compliance training platform.

1. Licence Details

The details of your licence will be confirmed through your order, invoice, proposal or other written confirmation provided by The Compliance Classroom.

Licence details may include:

  • Organisation name.
  • Main contact.
  • Licence type.
  • Number of learner places.
  • Courses or training included.
  • Licence fee.
  • Licence start date.
  • Licence period.
  • Any additional services or arrangements agreed between us.

Unless otherwise agreed in writing, organisational licences provide access for 12 months from the applicable licence start date.

2. The Service

The Compliance Classroom provides online compliance training designed specifically for UK education settings and their staff.

Depending on the licence or service purchased, access may include:

  • Online training courses.
  • Individual learner accounts.
  • Administrator functionality.
  • Learner allocation.
  • Course progress and completion records.
  • Assessments and knowledge checks.
  • Downloadable certificates.
  • Other learning resources made available through the platform.

The precise training, functionality and services included will depend upon the licence or product purchased.

3. Core Compliance Training Suite

Where an Organisation purchases a Core Compliance Training Suite licence, the licence provides access to the courses identified as forming part of the Core Compliance Training Suite for the applicable licence period.

The Compliance Classroom may review, update, improve or expand the courses included within the Core Compliance Training Suite during a licence period.

Where new courses are added to the Core Compliance Training Suite and made generally available to existing Core Compliance Training Suite licence holders, those courses will be available during the remainder of the Organisation’s applicable licence period.

Unless specifically stated otherwise, specialist, role-specific, standalone or additional training products do not automatically form part of the Core Compliance Training Suite and may require a separate purchase.

The courses included within the Core Compliance Training Suite at any particular time will be identified through The Compliance Classroom website or relevant licence information.

4. Licence Period

Unless otherwise stated in the applicable product, order or licence details, organisational licences are provided for a period of 12 months.

The licence period begins on the applicable licence start date.

Completion of training before the end of the licence period does not bring the licence period to an end.

Access will continue until the applicable licence expiry date unless terminated or suspended earlier in accordance with this Agreement.

5. Learner Places

The Organisation’s licence includes the maximum number of learner places specified in the licence purchased.

Each learner must use their own individual account.

The Organisation must not:

  • exceed the number of learner places included within its licence;
  • share individual learner login details between different people;
  • permit unauthorised individuals to access the service; or
  • attempt to circumvent applicable learner limits or access controls.

Where additional learner capacity is required, the Organisation should contact The Compliance Classroom.

Any applicable additional charge will be confirmed before additional capacity is provided.

6. Administrator Responsibilities

Where an Organisation is provided with administrator functionality, its nominated administrator is responsible for managing learner access appropriately.

The Organisation should:

  • provide accurate learner information;
  • only create or allocate accounts for authorised learners;
  • take reasonable steps to keep administrator credentials secure;
  • manage learner access appropriately when staff leave or no longer require training;
  • avoid providing unnecessary personal information;
  • notify The Compliance Classroom of suspected unauthorised access or security concerns; and
  • ensure learner places are allocated and used in accordance with the licence purchased.

The Organisation remains responsible for its use of administrator functionality and for determining which members of staff should receive access to particular training.

Administrators may have access to learner information, training progress, assessment and completion information where this functionality is provided through the platform. Such information must only be accessed and used for legitimate organisational training and compliance purposes.

7. Training And Certificates

Learners may receive a downloadable certificate following successful completion of an applicable course and any required assessment.

A certificate confirms completion of the relevant training provided through The Compliance Classroom.

Unless specifically stated otherwise, a certificate is a certificate of training completion and does not constitute a regulated qualification, professional licence or guarantee of legal compliance.

The Compliance Classroom is an Approved CPD Provider. Provider approval does not mean that every individual course is independently CPD accredited unless this is expressly stated for that course.

The Compliance Classroom’s training is intended to support organisations with staff learning and compliance responsibilities.

It does not replace an Organisation’s own:

  • risk assessments;
  • policies and procedures;
  • setting-specific arrangements;
  • professional or legal advice;
  • management responsibilities; or
  • statutory or regulatory obligations.

The Organisation remains responsible for determining the training required by its workforce and for implementing appropriate arrangements within its own setting.

8. Training Content

The Compliance Classroom takes reasonable steps to ensure that its training is accurate, relevant and appropriately maintained.

Legislation, official guidance, standards and recognised good practice may change over time. We may therefore review, amend, update or replace course content where appropriate.

Changes may also be made to improve course presentation, accessibility, assessments, learning activities or the overall learner experience.

Changes intended to maintain or improve training content do not create a new licence or an entitlement to a refund.

9. Organisation Responsibilities

The Organisation agrees to:

  • provide accurate information;
  • ensure learners are authorised to use the service;
  • take reasonable steps to protect account credentials;
  • ensure individual learner accounts are not shared;
  • comply with applicable learner limits;
  • notify us of suspected unauthorised access or security concerns;
  • use the service in accordance with applicable law;
  • provide appropriate privacy information to its staff where required;
  • use administrator functionality responsibly; and
  • pay applicable fees when due.

The Organisation remains responsible for determining whether particular training is appropriate for its staff, roles and organisational requirements.

10. Fees And Payment

The applicable price will be the price displayed and confirmed when the licence is purchased or otherwise agreed in writing.

Unless expressly agreed otherwise, payment is required in accordance with the payment arrangements presented at the time of purchase or stated on the applicable invoice.

Where The Compliance Classroom agrees a bespoke payment arrangement with an Organisation, any additional payment terms will be confirmed separately in writing.

If an amount remains unpaid after reasonable notice, we may suspend access to the service until payment is received.

Suspension for non-payment does not remove an existing obligation to pay amounts properly due.

11. Additional Learners And Changes

If an Organisation requires additional learner capacity or additional services during its licence period, it may contact The Compliance Classroom to discuss the available options.

Any additional fee will be confirmed before the change takes effect.

Reducing the number of learners using the service after purchase does not automatically entitle the Organisation to a reduction in price or refund.

Any material changes to a bespoke licence arrangement will be agreed between the Parties where appropriate.

12. Renewal

Organisational licences do not automatically renew unless this has been expressly agreed with the Organisation.

Before or around the end of the licence period, The Compliance Classroom may contact the Organisation regarding its existing licence, including information reasonably necessary to administer expiry or renewal.

Any optional marketing communications will be handled separately and will not be based solely on the Organisation having purchased a licence or accepted this Agreement.

Renewal will be subject to the products, licence options, services and prices available or otherwise agreed at that time.

Where a separate recurring subscription or automatic renewal arrangement has been expressly agreed, the applicable renewal, payment and cancellation terms will be confirmed to the Organisation as part of that arrangement.

13. Cancellation And Refunds

Once organisational access has commenced, cancellation and refund rights will be governed by this Agreement, the applicable order terms and any rights that cannot lawfully be excluded.

The Organisation will not ordinarily be entitled to a refund solely because:

  • learners complete their training earlier than expected;
  • the Organisation does not use all available learner places;
  • fewer staff than expected use the service;
  • the Organisation does not make full use of the training available during the licence period; or
  • the Organisation subsequently decides that it no longer requires the training.

Nothing in this Agreement affects any statutory rights or remedies that cannot lawfully be excluded.

14. Suspension And Termination

Either party may terminate this Agreement where the other party commits a material breach and, where that breach can reasonably be remedied, fails to remedy it within a reasonable period after being notified.

The Compliance Classroom may temporarily suspend access where reasonably necessary to:

  • protect the security or integrity of the platform;
  • protect personal information;
  • investigate suspected misuse;
  • prevent unauthorised access;
  • address significant overdue payments; or
  • respond to a serious technical or security incident.

We will take reasonable steps to act proportionately when exercising these rights.

15. Intellectual Property

All intellectual property rights in The Compliance Classroom’s platform, training courses, text, graphics, documents, assessments, certificates, branding and other training materials belong to The Compliance Classroom or its licensors.

The Organisation receives a limited, non-exclusive, non-transferable right to use the training during the applicable licence period for its own internal training purposes.

Unless expressly authorised in writing, the Organisation and its learners must not:

  • copy, reproduce or substantially extract our courses or training materials;
  • sell, license or redistribute our content;
  • upload our training content to another learning platform;
  • provide our training materials to third parties;
  • use our materials to provide commercial training services to others; or
  • remove copyright, branding or ownership notices.

16. Platform Availability

We will take reasonable steps to maintain the availability and security of the platform.

Continuous or uninterrupted availability cannot be guaranteed.

Access may occasionally be affected by:

  • planned or emergency maintenance;
  • software or platform updates;
  • hosting or internet failures;
  • security incidents;
  • technical problems; or
  • circumstances outside our reasonable control.

Where an interruption occurs, we will take reasonable steps to restore normal service as soon as reasonably practicable.

17. Data Protection

Where an Organisation provides personal information to The Compliance Classroom for the purpose of delivering organisational training, the Organisation will generally act as Data Controller and The Compliance Classroom will generally act as Data Processor in relation to that processing.

Both Parties agree to comply with applicable UK data protection legislation.

Where The Compliance Classroom processes personal data on behalf of an Organisation, that processing will be governed by the applicable Data Processing Agreement.

The Organisation remains responsible for determining its lawful basis for providing learner information to The Compliance Classroom and for providing appropriate privacy information to its learners where required.

The Organisation should only provide personal information reasonably necessary to create and administer learner accounts, provide training and maintain appropriate training records.

Further information about how personal data is handled is available through our:

Personal information submitted separately through our website contact form is handled in accordance with our Privacy Notice and is used to respond to the relevant enquiry.

Submitting an enquiry, purchasing a licence or providing learner information does not, by itself, constitute consent to receive optional marketing communications.

18. Confidentiality

Each Party will take reasonable steps to protect confidential information received from the other Party.

Confidential information will not be disclosed except where:

  • disclosure is required by law;
  • disclosure is reasonably necessary to provide the service;
  • disclosure is made to professional advisers or service providers subject to appropriate confidentiality obligations; or
  • the other Party has authorised the disclosure.

19. Liability

Nothing in this Agreement excludes or limits liability where doing so would be unlawful.

Subject to this:

  • The Compliance Classroom will not be responsible for losses that were not reasonably foreseeable when the Agreement was entered into.
  • We will not be responsible for losses caused by inaccurate or incomplete information supplied by the Organisation.
  • We will not be responsible for interruptions or failures caused by circumstances outside our reasonable control.
  • Completion of our training does not, by itself, guarantee organisational, regulatory or legal compliance.

To the extent permitted by law, our total liability arising out of or in connection with this Agreement will not exceed the fees paid or payable by the Organisation to The Compliance Classroom in connection with the applicable licence during the 12 months preceding the event giving rise to the claim.

This limitation does not apply to liability that cannot legally be limited or excluded.

20. Events Outside Our Control

Neither Party will be responsible for failure or delay in performing its obligations where this is caused by circumstances reasonably outside its control.

These may include:

  • serious technical failures;
  • cyber incidents;
  • internet or telecommunications outages;
  • power failures;
  • natural disasters;
  • industrial disputes;
  • government action; or
  • other comparable events outside reasonable control.

The affected Party should take reasonable steps to minimise the impact of such circumstances where practicable.

21. Changes To This Agreement

The Compliance Classroom may update its platform, courses, policies and standard contractual documentation from time to time.

Where a material contractual change affects an Organisation during its existing licence period, we will take reasonable steps to provide appropriate notice.

Changes to an Organisation’s agreed price, learner allocation or bespoke services during an existing licence period will be agreed separately where required.

22. Entire Agreement

This Agreement, the applicable order or licence details, the Data Processing Agreement and any documents expressly incorporated into them form the agreement between the Parties relating to the service.

Where there is a conflict between these documents, the following order will apply:

  1. The applicable order, proposal or licence details.
  2. The Data Processing Agreement in relation to data protection matters.
  3. This School & Organisation Licence Agreement.
  4. The Compliance Classroom’s general website Terms & Conditions.

23. Governing Law And Jurisdiction

This Agreement is governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction in relation to disputes arising from or connected with this Agreement.