Accessibility Statement
Last updated: August 2026
The Compliance Classroom is committed to making its website, online learning platform and training content accessible and straightforward to use for as many people as possible.
We recognise that learners access online training in different ways and may have different accessibility needs. We therefore aim to design and improve our services with accessibility, clarity and usability in mind.
1. Our Approach to Accessibility
Where reasonably practicable, we aim to ensure that our online content:
- uses clear and consistent navigation;
- uses clear and understandable language;
- uses appropriate headings and page structure;
- provides meaningful text alternatives for important images;
- uses sufficient colour contrast;
- avoids relying on colour alone to communicate important information;
- provides accessible forms and controls where possible;
- can be navigated using a keyboard where supported;
- works with commonly used browsers and assistive technologies where reasonably practicable;
- allows users to adjust text size and display settings using their browser or device; and
- provides captions, transcripts or other accessibility support for video content where reasonably practicable.
Accessibility is considered as part of the ongoing development and review of our website and training platform.
2. Accessibility of Training Content
Accessibility applies not only to our website, but also to the courses and learning resources provided through The Compliance Classroom.
When developing and reviewing our courses, we consider factors such as:
- text size and readability;
- colour contrast;
- clear layouts and navigation;
- captions and transcripts for video content where reasonably practicable;
- accessible documents and downloadable resources where reasonably practicable;
- clear instructions for activities, knowledge checks and assessments; and
- compatibility with commonly used browsers and assistive technologies.
Where we identify an accessibility issue within our own content, we will consider reasonable steps to improve, replace or provide an alternative to that content.
3. Accessibility Features
Depending on the course, content and technology being used, accessibility features may include:
- video captions;
- transcripts or text alternatives;
- downloadable learning resources;
- keyboard navigation;
- browser-based text resizing;
- compatibility with screen-reading technology; and
- alternative formats where reasonably practicable.
The availability and effectiveness of particular features may vary depending on the learner’s device, browser, operating system and assistive technology.
4. If You Have Difficulty Accessing Our Training
If you experience difficulty accessing our website, learning platform or training materials, please contact us.
We will consider reasonable and practicable ways to support access.
Depending on the circumstances, this may include:
- providing information in an alternative format;
- providing a transcript or text-based version of content;
- providing additional assistance with navigating the platform;
- helping to identify an alternative way to access relevant material; or
- considering another reasonable adjustment appropriate to the circumstances.
Where possible, learners are encouraged to contact us as early as possible if they know they may require accessibility support.
5. Reporting an Accessibility Problem
If you identify an accessibility problem with The Compliance Classroom, please let us know so that we can investigate it.
When reporting an issue, it is helpful if you can tell us:
- the page, course or resource affected;
- the difficulty you experienced;
- what you were trying to do;
- the device and browser you were using, if known; and
- any other information that may help us understand the problem.
You do not need to provide technical information if you are unsure what caused the issue.
We will consider reported accessibility concerns and, where appropriate, take reasonable steps to address them.
6. Third-Party Technology and Content
The Compliance Classroom uses selected third-party technologies and services to help deliver and support its online platform.
Although we aim to use suitable and accessible technology, we do not have complete control over the accessibility of all third-party software, services or content.
If you experience an accessibility problem involving third-party technology used as part of our service, please let us know. We will consider what reasonable steps can be taken, including whether an alternative way of accessing the relevant information can be provided.
7. Continuous Improvement
Accessibility is an ongoing process.
We will continue to review our website, learning platform and training materials and consider opportunities to improve accessibility as our services develop.
Where we identify content or functionality that presents an accessibility barrier, we will consider the impact on users, available solutions, technical feasibility and the resources required when prioritising improvements.
8. Complaints About Accessibility
If you are dissatisfied with the way an accessibility issue has been handled, you can raise the matter through our General Customer Complaints Procedure.
Accessibility concerns involving the handling of personal information will be considered in accordance with our Data Protection Complaints Procedure, where applicable.
9. Related Documents
This statement should be read alongside our:
- General Customer Complaints Procedure
- Privacy Notice
- Learner Privacy Notice
- Equality, Diversity & Inclusion Policy
10. Contact Us
If you have a question about accessibility, require assistance using The Compliance Classroom or wish to report an accessibility problem, please contact:
The Compliance Classroom Ltd
Email: [email protected]
We welcome feedback about the accessibility of our services and will make reasonable efforts to assist.