Malpractice Policy
Last Reviewed: August 2026
The Compliance Classroom is committed to maintaining the integrity of its online training, assessments and certificates. This policy explains our proportionate approach to suspected malpractice within our current online professional development provision.
1. Purpose
The Compliance Classroom provides online training and professional development designed primarily for schools and education settings.
Our current courses do not constitute regulated qualifications, and The Compliance Classroom does not operate as an awarding organisation or provide formal regulated examinations.
Formal malpractice procedures associated with awarding organisations and regulated qualifications are therefore not applicable to our current provision.
However, our courses include learning activities, knowledge assessments and certificates of completion. We therefore recognise the importance of protecting the integrity and credibility of our training and the records generated through our platform.
This policy explains how concerns about suspected malpractice or misuse of The Compliance Classroom services may be considered.
2. Scope
This policy applies to learners, customers and organisation administrators using The Compliance Classroom and covers activity associated with:
- learner accounts;
- online courses;
- learning activities;
- knowledge checks and assessments;
- course completion records;
- certificates;
- training records; and
- use of The Compliance Classroom course materials and platform.
It is intended to provide a proportionate framework for our current online training provision rather than the more extensive malpractice procedures required for regulated qualifications.
3. What We Mean by Malpractice
For the purposes of this policy, malpractice means deliberate or inappropriate behaviour that could compromise the integrity of our training, assessments, certificates or learner records.
Examples may include:
- deliberately misrepresenting a learner’s identity;
- allowing another person to complete training or an assessment on a learner’s behalf;
- completing training or assessments on behalf of another learner;
- deliberately providing false or misleading information to The Compliance Classroom;
- attempting to obtain a certificate without legitimately meeting the relevant course completion requirements;
- deliberately manipulating learner activity or training records;
- inappropriate sharing or misuse of assessment content;
- unauthorised copying, distribution or misuse of The Compliance Classroom course materials; or
- other deliberate activity intended to misrepresent course participation, assessment or completion.
This list is illustrative and is not exhaustive.
4. Learner Accounts
Learner accounts are intended for use by the individual to whom they have been assigned.
Learners should keep their login details secure and should not allow another person to access or complete training through their account.
Where an organisation administrator creates or manages learner accounts, the organisation should take reasonable steps to ensure that accounts are assigned to the correct individuals.
The Compliance Classroom relies on learners and purchasing organisations to use the platform appropriately and cannot independently verify the identity of every person completing self-paced online training.
5. Assessments and Certificates
Some Compliance Classroom courses include knowledge assessments designed to check understanding of the course content.
Where a certificate is issued, it records that the completion requirements configured for that course have been met through the relevant learner account.
A Compliance Classroom certificate is a certificate of completion of the relevant training course. It is not a regulated qualification unless expressly stated otherwise.
Attempts to obtain, alter, reproduce or use a certificate fraudulently may be treated as suspected malpractice.
6. Reporting a Concern
Concerns about suspected malpractice may be reported to The Compliance Classroom by a learner, customer, school or organisation administrator or identified through the administration of our service.
Reports should contain sufficient information to allow us to understand and consider the concern.
We may request additional information where reasonably necessary.
Anonymous or incomplete information may still be considered, although our ability to investigate may be limited where there is insufficient evidence.
7. Reviewing Suspected Malpractice
Where a credible concern is raised, the Directors of The Compliance Classroom will determine what review, if any, is appropriate and proportionate.
Depending on the circumstances, this may include reviewing relevant:
- learner account information;
- course activity and completion records;
- assessment information;
- certificate records;
- communications relating to the concern; and
- other information reasonably available to The Compliance Classroom.
Any review will take account of the nature and seriousness of the concern and the information reasonably available to us.
No assumption of malpractice will be made solely because a concern has been raised.
8. Action Following a Review
Where the Directors reasonably conclude that malpractice or serious misuse has occurred, appropriate and proportionate action may be taken.
Depending on the circumstances, this may include:
- discussing the matter with the learner or purchasing organisation;
- requiring an assessment or course to be completed again;
- correcting relevant training records where appropriate;
- withdrawing or invalidating a certificate where it was obtained improperly;
- restricting or suspending access to an account or service;
- taking action in accordance with our Terms & Conditions; or
- taking other reasonable action appropriate to the circumstances.
Where no sufficient basis for the concern is established, no further action may be required.
9. Schools and Organisation Administrators
Where training is purchased or administered by a school, academy, trust or other organisation, that organisation remains responsible for its own internal staff-management and disciplinary arrangements.
The Compliance Classroom’s role is limited to matters concerning the integrity and appropriate use of our training service, platform, assessments, certificates and records.
Where appropriate and lawful, we may communicate with the purchasing organisation or its nominated training administrator about a concern affecting training provided under its licence.
10. Data Protection and Confidentiality
Information relating to suspected malpractice will be handled appropriately and in accordance with applicable data protection requirements and The Compliance Classroom’s privacy information.
Information will only be accessed, used or shared where there is an appropriate reason to do so in connection with the concern or another applicable legal or contractual requirement.
11. Regulated Qualifications
The Compliance Classroom does not currently deliver or award regulated qualifications.
Should our services change in the future to include regulated qualifications, formal examinations or externally assessed qualifications, our malpractice arrangements will be reviewed and expanded where necessary to meet the requirements applicable to that provision.
12. Responsibility and Review
Overall responsibility for this policy rests with the Directors of The Compliance Classroom.
This policy will be reviewed at least annually, or sooner where there is a significant change to our courses, assessment arrangements, certification processes or the nature of the services we provide.